This Privacy Policy explains how Get Tour Packages, LLC ("we", "us" or "our") collects, uses, shares and protects personal information when you use our website, mobile applications and booking services.
1. Information We Collect
- Account information: name, email address, phone number, date of birth and password.
- Booking information: traveler details, travel preferences, special requests, loyalty program numbers.
- Payment information: processed by our PCI-DSS compliant payment partners. We store only a tokenized reference and the last four digits.
- Device and usage data: IP address, browser type, pages viewed and clicks. Used for security and to improve the Services.
- Cookies and similar technologies: see our Cookie Policy for full details.
2. How We Use Your Information
- To provide, confirm and support your bookings;
- To communicate booking changes, travel alerts and customer support;
- To personalize your experience and show relevant offers;
- To detect and prevent fraud and abuse;
- To comply with legal obligations.
3. Legal Basis (EEA/UK Visitors)
Where applicable, we process your personal data on the bases of contract performance, our legitimate interests, your consent and compliance with legal obligations.
4. Sharing Your Information
We share information only with:
- Travel suppliers needed to fulfill your booking (airlines, hotels, tour operators);
- Service providers who help us operate (payment processors, cloud hosting, customer support tooling) under strict confidentiality obligations;
- Authorities when required by law or to protect rights and safety.
We never sell your personal information.
5. International Transfers
Some of our service providers and suppliers are located outside your country. When we transfer personal data internationally, we use approved safeguards such as Standard Contractual Clauses.
6. Your Rights
Depending on where you live, you may have the right to access, correct, delete, restrict or port your personal data, and to object to certain processing. EEA, UK and California residents have specific rights under GDPR, UK GDPR and CCPA / CPRA. To exercise any of these rights, email privacy@gettourpackages.com.
7. Data Retention
We retain personal data only as long as needed to provide the Services and to meet legal, accounting and reporting requirements. Booking records are typically kept for seven years.
8. Security
We protect your data with industry-standard safeguards including TLS encryption in transit, encryption at rest, access controls, intrusion detection and regular security testing. No method of transmission over the internet is 100% secure - if you suspect any compromise, contact us immediately.
9. Children
Our Services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us so we can delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "last updated" date at the top of this page shows when it was most recently revised.
11. Contact
Email privacy@gettourpackages.com or write to: Data Protection Officer, Get Tour Packages, LLC, Wilmington, Delaware 19801, USA.