Whether you are planning your first international trip or need help with an existing booking, our specialists are ready to help. Choose the channel that works best for you - all of them are answered by real human agents within one hour.
Customer Support Channels
- Email: support@gettourpackages.com (replies within 1 hour, 24/7)
- Live chat: Available 24/7 from your account dashboard
Office Address
Get Tour Packages, LLC
Online Booking Office
Wilmington, Delaware 19801
United States
Please note: we are an online-first agency. Walk-in visits are by appointment only.
Departments
| Department | Best For | |
|---|---|---|
| Customer Support | support@gettourpackages.com | Bookings, changes, refunds |
| Group Travel | groups@gettourpackages.com | 10+ travelers, weddings, corporate |
| Press | press@gettourpackages.com | Media inquiries |
| Partnerships | partners@gettourpackages.com | Hotels, operators, affiliates |
| Careers | careers@gettourpackages.com | Job applications |
Send a Message or Request a Callback
Use the secure form below to send us a message, request a callback or follow up on an existing booking. Most messages are answered within an hour.
Social Media
Follow us for travel inspiration and exclusive offers - we never promote bookings through DMs, so be cautious of imposters.